NORWALK’S BUS ROUTES ARE

CHANGING ON AUGUST 11TH!

Based on the results of the NTD Ahead study completed in 2024, Norwalk Transit District is launching an entirely new bus network on August 11, 2025! All WHEELS and Shuttle routes are changing and are combined into one network that runs all day. All route numbers are also changing. 

Learn more about your new routes below, or click a link to jump to a specific section: 

  • The New Route Network: get the overview of the new network, an interactive map, and the highlights of the route changes. 
  • Find Your New Route: learn about which route you will take starting August 11th based on your former route. 

Prefer to get all of this information in one packet? Click here to download the PDF of the network overview and detailed route maps and schedules. 

Highlights of the New Network 

All Day Service for a Flexible Commute 

There will no longer be separate commuter shuttles and WHEELS routes, as all routes have been combined into one route network. All key work destinations will be served by all-day bus service, giving you flexibility for when you travel, and providing additional local connections. Take Route 3 to get to Merritt 7 and Walmart and Route 7 to get to the hospital, ASML, and Wilton Center from South Norwalk Station and the Burnell Blvd Hub. 

Evening and Weekend Service Keeps Your Routes Consistent  

Instead of your route changing based on the time of day or day of the week, three routes—Route 1, Route 2, and Route 3—will run until 11 PM on weekdays and operate 7 days a week. 

Three Transit Hubs for Coordinated and Smooth Transfers 

The new network is centered on three hubs, where you can make transfers between bus routes and to other services: 

  • South Norwalk Station: Routes 2, 3, 4, 5, and 7 and Metro-North New Haven Line 
  • Burnell Blvd WHEELS Hub: Routes 1, 3, 5, 6, and 7 and the Coastal Link 
  • East Norwalk Station: Routes 1, 4, and 5 and Metro-North New Haven Line 
Map and promotional poster for Norwalk Transit District's "Future Bus Network" launching August 11. The title is in English and Spanish ("La futura red de autobuses de Norwalk"). A system map displays seven bus routes (WHEELS 1–7) and the Coastal Link, each color-coded. Major transfer hubs are highlighted at East Norwalk Station, South Norwalk (SoNo) Station, and the WHEELS Hub. A QR code and the website "norwalktransit.com" appear at the bottom. The background map includes city streets and landmarks across Norwalk and Wilton.

Find Your New Route 

All shuttle and bus trips are changing with the new network! Use the tables below to find the route you currently use and which new route will get you there starting August 11, 2025. For some trips, there will be more than one option, and there might be more ways to reach your destination than are listed here.  

WHEELS Bus 

The numbers of the routes are all changing, so make sure you check what your new bus route is called, even if the path the bus is taking is not changing much. Some routes are changing more than others to make trips more direct and improve frequency. 

If you rode:  Your new route is: 
WHEELS 1  Route 6 
WHEELS 3  Route 3 
WHEELS 4, to Walmart and in Wilton  Route 3 & 7 
WHEELS 4, on W Rocks Rd  Wheels 2U Service 
WHEELS 7, south of Westport Ave  Route 4 
WHEELS 7, along Westport Ave  Route 6 
WHEELS 9, north of SoNo Station  Route 7 
WHEELS 9, south of SoNo Station  Route 2 
WHEELS 10  Route 3 
WHEELS 11, SoNo and East Ave to NCC  Routes 1 & 2 
WHEELS 11, East Norwalk to SoNo  Route 5 
WHEELS 13  Route 1 

Wheels 2U Service 

Wheels 2U is an affordable ride sharing service that takes you door-to-door within Norwalk city limits, with rides requested through an app. There are no changes to Wheels 2U service. If the new network no longer serves your needs, please use Wheels 2U to get to your destination. Visit the NTD website for more information on how to use the Wheels 2U. 

Coastal Link 

There are no changes to Coastal Link. Click here to see the current Coastal Link schedules. 

Routes Commuter Shuttles 

Trips to key weekday destinations will now be served by a regular bus route, with longer hours that give you more flexibility on when you ride. Routes 3 and 7 will connect South Norwalk Station with Merritt 7 and Wilton. 

If you rode: 

Your new route is: 

10-20 Westport Rd 

Route 7 

Merritt 7 

Route 3 

Norwalk Hospital 

Route 7 

SNRR/Highland Ave 

Route 5 

Night/Sunday Shuttles 

Instead of special shuttles on Sundays and in the evenings, Routes 1, 2, and 3 will operate 7 days a week and weekdays until 11 PM. 

If you rode: 

Your new route is: 

Conn Ave Shuttle, on Conn Ave 

Route 1 

Conn Ave Shuttle, in SoNo 

Route 3 

Main Ave Shuttle, north of SNRR Station 

Route 3 

Main Ave Shuttle, Woodward Ave 

Route 2 

Route Maps and Schedules 

With seven routes, the Coastal Link, and Wheels 2U ride share service, NTD helps you get where you need to go. Want to see the whole network? Click here for a PDF of the system map and click here for an interactive map where you can explore all the new routes.

Click on one of the routes listed below to view a detailed schedule & map:  

  • Route 2: NCC to Woodward Ave/Dock 
  • Route 3: Walmart to South Norwalk Station 
  • Route 4: Norwalk High School to South Norwalk Station 
  • Route 5: Highland Ave to Burnell Blvd/Wall St 
  • Route 6: Ponus Ave to Westport Ave 
  • Route 7: Wilton Center to South Norwalk Station 

Frequently Asked Questions – FAQS

When will my bus change?

NTD’s new network will launch Monday, August 11, 2025. You might see some extra buses running on Sunday, August 10th, as NTD will be conducting a dress rehearsal, which will allow us to make any adjustments for a smoother launch day. 

Why does Norwalk need a new bus network?

NTD completed a 2-year planning study called NTD Ahead to better align NTD’s services with the needs of the Norwalk community. Through this work, NTD has developed a new network that achieves several outcomes, including:  

  • More service during nights and weekends  
  • Less duplication of services for passengers  
  • Clearer route structure through operating just one WHEELS network rather than a separate commuter and night/weekend network  
  • More direct routes for more reliable and quicker service  
  • Greater frequency of service   

Based on the findings from the NTD Ahead project, NTD will continue investing and growing its services over the next ten years. The launch of the new network on August 11 sets the stage for NTD’s planned growth.  

How are the new routes related to the current routes? I Currently ride a WHEELS route, will that change?

The new network is a complete redesign of the current routes, so all route numbers have changed. More details on how current routes map to the new routes are available in the Find Your New Route section of this site. Generally, all current WHEELS riders should consult this information for their new routes. Current commuter shuttle riders should look at new Route 3, 5, and 7. Current night/Sunday shuttle riders should look at new Route 1, 2, and 3. 

I take a commuter shuttle from the train station, can I still take transit to work?

All commuter and express shuttles will be replaced by a fixed bus route, with longer hours, midday service, and increased frequency that give you more flexibility on when and where you ride. Take Route 3 to get to Merritt 7 and Walmart and Route 7 to get to the hospital, ASML, and Wilton Center from South Norwalk Station and the Burnell Blvd Hub. 

I use ADA Paratransit, does this impact my ride?

Existing paratransit customers will be unimpacted and can continue to schedule new trips, even if they live in an area no longer served by WHEELS service. New paratransit customers will need to live within the boundaries created by NTD’s new service footprint.  

NTD will also continue offering Wheels2U ADA-accessible service available to anyone within Norwalk.  

Where do passengers go to transfer between routes? 

The new NTD network will utilize three transfer locations for passengers: 

  • South Norwalk Station: Routes 2, 3, 4, 5, and 7 and Metro-North New Haven Line 
  • Burnell Blvd WHEELS Hub: Routes 1, 3, 5, 6, and 7 and the Coastal Link 
  • East Norwalk Station: Routes 1, 4, and 5 and Metro-North New Haven Line 

Why does my street no longer have service? 

As part of the NTD Ahead process, the project team evaluated how effectively NTD provided service across the Norwalk community. Some areas had very few riders, so the resources from those routes went to serve areas with more people to ensure efficient use of NTD’s limited resources. However, these areas will continue to be served by Wheels2U ride sharing service.  

Will my ride cost the same?

Yes, there are no changes to fares, and you can keep using the same payment method you’ve used before. Learn more about fare and pass options here. 

Who can I contact if I have more questions?

Please call our Customer Support team at (203) 852-0000 or email info@norwalktransit.com