FAQ’s

FAQ

How do I pay?

Bus and shuttles fares can be paid in cash, with passes, tickets, or Norwalk Transit tokens.

Passengers using a Door-to-Door or paratransit service must board with a pre-paid ticket.    

Where is my bus?

You can now track your bus in real-time and customize your alerts at https://mystop.norwalktransit.com/InfoPoint/

Or, download the free mobile app MyStop on iOS or Andriod devices. 

I have a disability is there a public transportation services available to me?

Yes. There are several services available for people with a disability. Visit this page for more information.

I use a wheelchair or mobility device. Can I ride the bus?

Yes. All vehicles are accessible by wheelchair and other mobility device.  

When and where can I use transfer tickets?

Transfer tickets are accepted at the WHEELS Hub only.

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275 Wilson Ave, Norwalk, CT 06854

(203) 852-0000