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FAQ’s
FAQ
How do I pay?
Bus and shuttles fares can be paid in cash, with passes, tickets, or Norwalk Transit tokens.
Passengers using a Door-to-Door or paratransit service must board with a pre-paid ticket.
Where is my bus?
You can now track your bus in real-time and customize your alerts at https://mystop.norwalktransit.com/InfoPoint/
Or, download the free mobile app MyStop on iOS or Andriod devices.
I have a disability is there a public transportation services available to me?
Yes. There are several services available for people with a disability. Visit this page for more information.
I use a wheelchair or mobility device. Can I ride the bus?
Yes. All vehicles are accessible by wheelchair and other mobility device.
When and where can I use transfer tickets?
Transfer tickets are accepted at the WHEELS Hub only.
Still didn’t find what you need?
We’re here to help.
275 Wilson Ave, Norwalk, CT 06854
(203) 852-0000
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Accessibility
If you have a disability or a language barrier, we're here to help.
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Language Assistance
Contact us for information in your language.
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Contact
Can't find what you're looking for? Call us at 203-852-0000. Or click the buttom below to fill out an online form.