ADA Services Test
Paratransit Introduction
Paratransit transportation services consist of a variety of door to door service for the Seniors 65+ and/or person with disabilities.
All paratransit services are a shared ride service. It is not emergency medical transportation nor is it a personal taxi service. To ensure the greatest level of operating and cost efficiency you should expect to be traveling with other riders who are going in the same direction as yourself. Each service has its own rules of operation including service area and hours of operation. Please review each section below, for the program that you are eligible to travel under for specific program requirements.
Service Areas
Norwalk
Dispatch-A-Ride Norwalk ADA transit services are available for travel within a ¾ mile radius of a Norwalk Transit bus route within Norwalk, during the same hours that the route operates. Service outside this ¾ mile area in Norwalk is not provided. This service is available to anyone with a disability and/or impairment that prevents them from using a city bus.
Town of Westport
Westport
Stamford
Easy Access Stamford ADA transit services are available for travel within the city of Stamford and within ¾ mile radius of an operating CT Transit bus route within Greenwich, Darien, Norwalk and limited areas of New York, during the same hours that the route operates. Service outside this ¾ mile area in New York, Greenwich and Darien is not provided. This service is available to anyone with a disability and/or impairment that prevents them from using a city bus.
Wilton
Eligibility Process
Before using this paratransit service, all programs require you to complete an ADA Eligibility Certification Request form and mail it to our office to begin the review process.
It is important that you complete the entire form so we can provide you with the best possible service. Your eligibility certification will be based on the programs eligibility guidelines noted above.
CONTACT US
Schedule Your Ride
All rides must be reserved a day in advance; we do not book same day trips.
Reservation Hours:
Monday-Saturday: 8 am to 5 pm
Leave a voice message and your call will be confirmed the next morning by a dispatcher.
Fares
Fare trips must be purchased in advance through the RMPay online payment system. Drivers do not not accept cash. The driver will check your RMPay account balance prior to boarding the vehicle. RMPay balances must be in good standing. Transportation will not be provided without the proper fare balance in the RMPay system.
