NORWALK’S BUS ROUTES ARE

CHANGING ON AUGUST 11TH!

Based on the results of the NTD Ahead study completed in 2024, Norwalk Transit District is launching an entirely new bus network on August 11, 2025! All WHEELS and Shuttle routes are changing and are combined into one WHEELS network that runs all day. All WHEELS route numbers are also changing.Ā 

Learn more about your new routes below, or click a link to jump to a specific section:Ā 

  • The New WHEELS Network: get the overview of the new network, an interactive map, and the highlights of the route changes.Ā 
  • Find Your New Route: learn about which route you will take starting August 11th based on your former route.Ā 

Prefer to get all of this information in one packet? Click here to download the PDF of the network overview and detailed route maps and schedules.Ā 

The New WHEELS Network

Click here to view an interactive map of the new network

Highlights of the New NetworkĀ 

All Day Service for a Flexible CommuteĀ 

There will no longer be separate commuter shuttles and WHEELS routes, as all routes have been combined into one WHEELS network. All key work destinations will be served by all-day WHEELS service, giving you flexibility for when you travel, and providing additional local connections. Take WHEELS 3 to get to Merritt 7 and Walmart and WHEELS 7 to get to the hospital, ASML, and Wilton Center from South Norwalk Station and the Burnell Blvd Hub.Ā 

Evening and Weekend Service on WHEELS Keeps Your Routes ConsistentĀ Ā 

Instead of your route changing based on the time of day or day of the week, three routesā€”WHEELS 1, WHEELS 2, and WHEELS 3ā€”will run until 11 PM on weekdays and operate 7 days a week.Ā 

Three Transit Hubs for Coordinated and Smooth TransfersĀ 

The WHEELS network is centered on three hubs, where you can make transfers between bus routes and to other services:Ā 

  • South Norwalk Station: WHEELS 2, 3, 4, 5, and 7 and Metro-North New Haven LineĀ 
  • Burnell Blvd WHEELS Hub: WHEELS 1, 3, 5, 6, and 7 and the Coastal LinkĀ 
  • East Norwalk Station: WHEELS 1, 4, and 5 and Metro-North New Haven LineĀ 
Map and promotional poster for Norwalk Transit District's "Future Bus Network" launching August 11. The title is in English and Spanish ("La futura red de autobuses de Norwalk"). A system map displays seven bus routes (WHEELS 1ā€“7) and the Coastal Link, each color-coded. Major transfer hubs are highlighted at East Norwalk Station, South Norwalk (SoNo) Station, and the WHEELS Hub. A QR code and the website "norwalktransit.com" appear at the bottom. The background map includes city streets and landmarks across Norwalk and Wilton.

Find Your New RouteĀ 

All shuttle and bus trips are changing with the new network! Use the tables below to find the route you currently use and which new WHEELS route will get you there starting August 11, 2025. For some trips, there will be more than one option, and there might be more ways to reach your destination than are listed here.Ā Ā 

WHEELS BusĀ 

The numbers of the WHEELS routes are all changing, so make sure you check what your new bus route is called, even if the path the bus is taking is not changing much. Some WHEELS routes are changing more than others to make trips more direct and improve frequency.Ā 

If you rode:Ā 

Your new route is:Ā 

WHEELS 1Ā 

WHEELS 6Ā 

WHEELS 3Ā 

WHEELS 3Ā 

WHEELS 4, to Walmart and in WiltonĀ 

WHEELS 3 & 7Ā 

WHEELS 4, on W Rocks RdĀ 

Wheels 2U ServiceĀ 

WHEELS 7, south of Westport AveĀ 

WHEELS 4Ā 

WHEELS 7, along Westport AveĀ 

WHEELS 6Ā 

WHEELS 9, north of SoNo StationĀ 

WHEELS 7Ā 

WHEELS 9, south of SoNo StationĀ 

WHEELS 2Ā 

WHEELS 10Ā 

WHEELS 3Ā 

WHEELS 11, SoNo and East Ave to NCCĀ 

WHEELS 1 & 2Ā 

WHEELS 11, East Norwalk to SoNoĀ 

WHEELS 5Ā 

WHEELS 13Ā 

WHEELS 1Ā 

Wheels 2U ServiceĀ 

Wheels 2U is an affordable ride sharing service that takes you door-to-door within Norwalk city limits, with rides requested through an app. There are no changes to Wheels 2U service. If the new WHEELS network no longer serves your needs, please use Wheels 2U to get to your destination. Visit the NTD website for more information on how to use the Wheels 2U.Ā 

Coastal LinkĀ 

There are no changes to Coastal Link. Click here to see the current Coastal Link schedules.Ā 

Commuter ShuttlesĀ 

Trips to key weekday destinations will now be served by a regular WHEELS bus route, with longer hours that give you more flexibility on when you ride. WHEELS 3 and 7 will connect South Norwalk Station with Merritt 7 and Wilton.Ā 

If you rode:Ā 

Your new route is:Ā 

10-20 Westport RdĀ 

WHEELS 7Ā 

Merritt 7Ā 

WHEELS 3Ā 

Norwalk HospitalĀ 

WHEELS 7Ā 

SNRR/Highland AveĀ 

WHEELS 5Ā 

Night/Sunday ShuttlesĀ 

Instead of special shuttles on Sundays and in the evenings, WHEELS 1, 2, and 3 will operate 7 days a week and weekdays until 11 PM.Ā 

If you rode:Ā 

Your new route is:Ā 

Conn Ave Shuttle, on Conn AveĀ 

WHEELS 1Ā 

Conn Ave Shuttle, in SoNoĀ 

WHEELS 3Ā 

Main Ave Shuttle, north of SNRR StationĀ 

WHEELS 3Ā 

Main Ave Shuttle, Woodward AveĀ 

WHEELS 2Ā 

Route Maps and SchedulesĀ 

With seven WHEELS routes, the Coastal Link, and Wheels 2U ride share service, NTD helps you get where you need to go. Want to see the whole network? Click here for a PDF of the system map and click here for an interactive map where you can explore all the new routes.

Click on one of the routes listed below to view a detailed schedule & map:Ā Ā 

  • WHEELS 1: NCC to East NorwalkĀ 
  • WHEELS 2: NCC to Woodward Ave/DockĀ 
  • WHEELS 3: Walmart to South Norwalk StationĀ 
  • WHEELS 4: Norwalk High School to South Norwalk StationĀ 
  • WHEELS 5: Highland Ave to Burnell Blvd/Wall StĀ 
  • WHEELS 6: Ponus Ave to Westport AveĀ 
  • WHEELS 7: Wilton Center to South Norwalk StationĀ 

Frequently Asked Questions – FAQS

When will my bus change?

NTDā€™s new network will launch Monday, August 11, 2025. You might see some extra buses running on Sunday, August 10th, as NTD will be conducting a dress rehearsal, which will allow us to make any adjustments for a smoother launch day.Ā 

Why does Norwalk need a new bus network?

NTD completed a 2-year planning study called NTD Ahead to better align NTDā€™s services with the needs of the Norwalk community. Through this work, NTD has developed a new network that achieves several outcomes, including:ā€ÆĀ 

  • More service during nights and weekendsā€ÆĀ 
  • Less duplication of services for passengersā€ÆĀ 
  • Clearer route structure through operating just one WHEELS network rather than a separate commuter and night/weekend networkā€ÆĀ 
  • More direct routes for more reliable and quicker serviceā€ÆĀ 
  • Greater frequency of serviceā€Æā€ÆĀ 

Based on the findings from the NTD Ahead project, NTD will continue investing and growing its services over the next ten years. The launch of the new network on August 11 sets the stage for NTDā€™s planned growth.ā€ÆĀ 

How are the new WHEELS routes related to the current routes? I already ride a WHEELS route, will that change?

The new network is a complete redesign of the current routes, so all route numbers have changed. More details on how current routes map to the new routes are available in the Find Your New Route section of this site. Generally, all current WHEELS riders should consult this information for their new routes. Current commuter shuttle riders should look at new WHEELS 3, 5, and 7. Current night/Sunday shuttle riders should look at new WHEELS 1, 2, and 3.Ā 

I take a commuter shuttle from the train station, can I still take transit to work?

All commuter and express shuttles will be replaced by a WHEELS bus route, with longer hours, midday service, and increased frequency that give you more flexibility on when and where you ride. Take WHEELS 3 to get to Merritt 7 and Walmart and WHEELS 7 to get to the hospital, ASML, and Wilton Center from South Norwalk Station and the Burnell Blvd Hub.Ā 

I use ADA Paratransit, does this impact my ride?

Existing paratransit customers will be unimpacted and can continue to schedule new trips, even if they live in an area no longer served by WHEELS service.ā€ÆNew paratransit customers will need to live within the boundaries created by NTDā€™s new service footprint.ā€ÆĀ 

NTD will also continue offering Wheels2U ADA-accessible service available to anyone within Norwalk.ā€ÆĀ 

Where do passengers go to transfer between routes?ā€Æ

The new NTD network will utilize three transfer locations for passengers:Ā 

  • South Norwalk Station: WHEELS 2, 3, 4, 5, and 7 and Metro-North New Haven LineĀ 
  • Burnell Blvd WHEELS Hub: WHEELS 1, 3, 5, 6, and 7 and the Coastal LinkĀ 
  • East Norwalk Station: WHEELS 1, 4, and 5 and Metro-North New Haven LineĀ 

Why does my street no longer have service?ā€Æ

As part of the NTD Ahead process, the project team evaluated how effectively NTD provided service across the Norwalk community. Some areas had very few riders, so the resources from those routes went to serve areas with more people to ensure efficient use of NTDā€™s limited resources. However, these areas will continue to be served by Wheels2U ride sharing service.ā€ÆĀ 

Will my ride cost the same?

Yes, there are no changes to fares, and you can keep using the same payment method youā€™ve used before. Learn more about fare and pass options here.Ā 

Who can I contact if I have more questions?

Please call our Customer Support team at (203) 852-000 or email info@norwalktransit.comĀ Ā