Privacy Policy

This privacy policy (“Privacy Policy”) discloses the practices of the Norwalk Transit District, a transit district operated in the state of Connecticut (“Norwalk Transit,” “we,” or “us”) concerning information we obtain by and through your use of the Norwalk Transit website (http://www.norwalktransit.com/), the Norwalk Transit Store (https://www.norwalktransit.com/cart), the Norwalk Transit “Wheels2U” mobile app (the “App”), and through other interactions and communications you have with us (collectively, the “Services”). This Privacy Policy applies to the Services and becomes effective as soon as you access or use the Sites or the Application.

SECTION 1 – What Do We Do With Your Information?

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 – Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@norwalktransit.com or mailing us at: Norwalk Transit District, 275 Wilson Avenue, Norwalk Connecticut, 06854, United States.

SECTION 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – The “Wheels2U” Mobile App

Norwalk Transit does not collect or store personal information from customers downloading, installing or using the App on Apple, Android, or Windows smartphone or mobile devices. However, personal information is collected when customers use the App to register for a Norwalk Transit Wheels2U account. Customers who want to provide feedback via the ‘Survey’ button in the App have the option to provide contact information if they would like a reply. Payment information is collected when customers sign up to make ride purchases in the App.

SECTION 6 – Notifications & Beacons

Norwalk Transit will send messages in the form of mobile notifications or promotional content though the App. The App may use location information to display notifications or promotional content. Also, messages may be activated by beacon devices in a public space, which communicate location, transit, or event information. To manage notifications for the Application, go to the notifications area in the settings for your device and select Norwalk Transit Wheels 2U.

SECTION 7 – Social Sharing Features

The Sites or App may integrate with social sharing features and other related tools which let you share actions you take using the Services with other applications, websites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.

SECTION 8 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 9 – Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact the Norwalk Transit District at info@norwalktransit.com or by mail at:

Norwalk Transit District
Re: Privacy Compliance
275 Wilson Avenue, Norwalk, CT, 06854, United States